As Academic Liaison Billy manages a broad spectrum of administrative tasks that ensure the smooth operation of CCES's academic services. From managing student inquiries, admissions, enrolments, and orientation to overseeing unit offerings, and online learning support, committed to delivering a seamless experience for both students and staff. 

Billy's expertise also includes outline revisions, examination requests, and the accurate uploading of results. With a strong foundation in Quality Assurance, Billy is also dedicated to driving continuous improvement in process, ensuring highest standards in the delivery of services to both offshore and onshore academics, students and key stakeholders across the University and the broader community.